Wimmera Renewable Energy Solutions Pty Ltd (ACN 670 067 651) as trustee for the Wimmera Renewable Energy Solutions Unit Trust (ABN 65 835 879 590) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses and phone numbers.
This Personal Information is obtained in many ways including the email subscription form on our website, correspondence by telephone and email, from media and publications, from other publicly available sources and from third parties. We don’t guarantee website links or policy of authorised third parties.
We may collect your personal information and confidential information (including your name, address and other relevant identification information) so we can provide you with information about the WiRES project that is relevant to you. This may include project updates, statutory planning notices and related information.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
We may exchange your information with our related bodies corporate, agents and contractors (such as mail houses and data processing analysts) where required to provide you with information about the WiRES project that is relevant to you, and also for any other purpose you have consented to or as authorised by law.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
Access to your Personal Information
We seek to ensure that all personal information we collect is accurate and complete. You have a right to access the personal information that we hold about you.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Wimmera Renewable Energy Solutions Pty Ltd (ACN 670 067 651) as trustee for the Wimmera Renewable Energy Solutions Unit Trust (ABN 65 835 879 590) will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date.
We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality communication to you.
We may contact you with information we believe may be of interest to you that is not specifically about WiRES. If we do so, we will advise how you may opt out of receiving any further contact.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Wimmera Renewable Energy Solutions Pty Ltd (ACN 670 067 651)
104 Scott Street Warracknabeal VIC 3393
info@wiresco.com.au
1300 096 258 (WIRES)
Last updated: March 2024